Frequently Asked Questions

What are the Continuing Education requirements and who do I contact with questions?

All registered, licensed and certified appraisers must complete a minimum of 30 hours Board approved continuing education within each renewal period. It is the student's responsibility to ensure they are taking the correct course to fulfill their individual needs. For the next renewal period for all appraisers ending November 30, 2008, 17 hours needs to be elective courses; Florida requires a 3 hour "Florida Appraisal Laws and Rules Course", 7 Hour "USPAP Update Course" and a 3 Hour "Role of the Supervisor and Trainee" course that has been mandated by the legislature for the November 30, 2008 renewal.

Call the School at 800-943-9993 for the latest in course information regarding the newly required "Role of the Supervisor and Trainee" course.

All questions regarding your license status and what your continuing education requirements are should be directed to the DBPR at 850-487-1395.

What is required to complete the course?

Students must successfully complete all modules of the online course and pass the end-of-course examination with a passing grade of 80% or higher.

The end-of-course exam is embedded into the course and can not be completed in segments.

If you fail the exam you will repeat the process until you pass the exam. There is NO additional charge to repeat the process.

How do I receive my course completion certificate and how do my hours get submitted for CE credit?

You will be able to print a completion certificate upon passing your end-of-course exam. If you cannot print your certificate, please call the school at 800-943-9993 and the school will print out a certificate and mail it to you.

Cooke Real Estate School submits electronically to the DBPR your completion. Cooke does this daily, but sometimes the record does not show up on the state website for 24 to 48 hours after it has been submitted to the state.

What happens once I register for the course?

You will receive an email confirmation for your records. You may then begin the course immediately.

How do I get a username and password? What do I use it for? What should I do if I forget it?

During the registration process, you select your own username and password. It should be something you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 866-455-3278.

Who do contact if I have a question regarding the course or need instructor assistance while taking the course?

The appraisal on-line instructor will email you with 24 hours upon your registration so you will have a contact during your course. We encourage any questions to be emailed to the instructor so you will have your answer in writing but you can always call the school at 800-943-9993.

What do I do if I have technical issues?

Call the support line at 866-455-3278 – Monday through Friday 9:00 AM. to 7:00 PM. and Saturday from 10:00 AM to 3:00 PM. EST.

Are the offered courses approved for credit by the Appraisal Board?

Yes, all appraisal courses offered by Cooke Real Estate School are approved, IDECC certified and the online instructor is AQB certified.

How does the course work?

You can take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.